Privacy Policy for eSim Pinoy

At eSim Pinoy, we respect we respect your privacy and are committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and protect your data when you use our services, including purchasing eSIMs, accessing our platform via the app, and making payments through our integrated services.

Information We Collect

We collect personal information that you provide directly to us when using our app or making a purchase. This may include:

Account Information: Username, email address, and any other information you provide when registering or managing your account.
Payment Information: When you make a purchase, we collect payment details such as credit card numbers and billing address. However, we do not store your full payment information; it is securely processed by our third-party payment processor.
Device and Usage Data: Information about your device (e.g., IP address, device type, operating system), as well as how you interact with our app (e.g., usage patterns, login activity).
eSIM Data: Information related to the eSIM activation process, which includes your eSIM profile and any activation codes associated with your purchase.

How We Use Your Information

We use the collected information to provide, improve, and secure our services. Specifically, we use your data for:

Account Management: To create and manage your account, facilitate the purchase of eSIMs, and provide customer support.
Payment Processing: To complete your purchases via a secure, third-party payment gateway. We do not store sensitive payment information; it is securely processed by the payment provider.
Service Provision: To deliver eSIM services to you, including activation codes and troubleshooting support.
Security and Fraud Prevention: To detect, prevent, and respond to security threats, fraud, or misuse of our services.
Communication: To send you service-related notifications, including eSIM activation details, payment receipts, and updates about our app or services.

Data Sharing and Third Party Services

We share your information with trusted third-party providers who assist us in running our business. These third parties are required to handle your data securely and only for the purposes outlined below:

eSIM Provider: As our eSIM service provider, your activation details are shared to process and provide the eSIM service to you.
Payment Processor: Our third-party payment processor securely handles your payment transactions. We do not store or have access to your full payment details, which are managed by the payment processor.

Data Security

We take the security of your data seriously and employ industry-standard measures to protect your personal information. This includes encryption and secure storage of sensitive data, as well as access controls to ensure that only authorized personnel can view or manage your data.

Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you wish to delete your account or request that we remove your data, please contact us, and we will comply with your request as soon as possible.

Your Rights

You have the right to access, update, or delete your personal information at any time. If you would like to review, correct, or delete your personal information, please contact us through the contact information provided below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to this policy will be reflected on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at esimpinoy@gmail.com